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FAQ

Q: I have not received my shipment...What should I do?

A: First, contact your shipper for status using your tracking code.  Send us an email ~ info@SPELabels.com.  Provide as much info as possible



Q: What is your normal turn time?

 

A: Our production time is usually 5 to 7 business days. Transportation/shipping time will vary with the method of shipment you select.



Q: What is your standard shipping method?

 

A: We ship your order via ground transportation.

 

Q: Do you offer RUSH service?


A: Yes.  Please call 469-443-8646 for details and schedule.  Additional charges can and will apply for expedited service and shipping.

 

Q: Can I email my artwork?


A: Yes.  Please click here for more info.

 

Q: How Do I Place an Order?

 

A:  ​Really?  Ok, if you've gotten this far and haven't figured it out...let's go over this one more time...What are you looking for?  Labels?  Stock LabelsCustom LabelsBarcode Printers?  Barcode ScannersPrinter RibbonsRequest For QuoteJust get in touch with us and we can help!

Q: Do you have a fax number?

 

A: Nope...sorry...we tossed it when we cleaned out the garage and got rid of the memiograph machines, buggy whips, and Altair 8800...



Q: Do you accept credit cards for payment?

 

A: You bet...we handle payments via PayPal.



Q: Do you accept 30 day terms?​ 


A: Yes, with approved credit.  Please contact us for credit application at info@SPELabels.com. 

 

Q: What are your business hours?


A:  
Mon - Fri: 8am - 6pm Central

​​     Saturday: 8am - 12noon Central

 

Q: What if I accidentally make a duplicate order or need to change my order?

 

Q: Call us immediately at 469-443-8646. If your order has not been produced, we'll cancel it. If you have the order number, it will expedite the cancellation process. ​
 

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